https://theastrotime.com ("we", "AstroTime Services Private Limited", "AstroTime" (web and application) hereinafter referred as "website") is committed to protect the privacy of the users of the website (including astrologers and buyers/customers whether registered or not registered). Please read this privacy policy carefully to understand how the website is going to use your information supplied by you to the Website.
This Privacy Policy is published in accordance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 which requires publishing of the Privacy policy for collection, use, storage and transfer of sensitive personal data or information.
This privacy policy outlines how we collect, use, and protect your personal information. By using our services, you consent to the data practices described in this policy.
-Commitment to Privacy
We are dedicated to protecting your personal information and ensuring that your privacy is respected at all times.
-Data Security
We implement robust security measures to protect your data from unauthorized access, disclosure, alteration, and destruction.
User's Consent
This Privacy Policy, which may be updated/amended from time to time, deals with the information collected from its users in the form of personal identification, contact details, birth details and any forecast made using the supplied information and how such information is further used for the purposes of the Website. By accessing the website and using it, you indicate that you understand the terms and expressly consent to the privacy policy of this website. If you do not agree with the terms of this privacy policy, please do not use this website.
Your continued use of this website shall confirm that you have provided your unconditional consent and confirm to the terms of this privacy policy as regards collecting, maintaining, using, processing and disclosing your personal and other information in accordance with this Privacy Policy.
This Privacy Policy is to be read alongwith the respective Terms of Use or other terms and conditions as provided on the Website.
-Acceptance
By using AstroTime, you accept our privacy practices as outlined in this policy.
-Updates
This policy may be updated periodically. Continued use indicates acceptance of any changes.
-Compliance
Your consent allows us to collect and process your data in accordance with applicable laws.
Collection of Personal Information
Creating a user profile with AstroTime involves providing specific information. The mandatory details include your phone number for OTP (One-Time Password) verification, which is necessary to ensure the security and validity of the registration process. Additionally, you are required to provide your first name, last name, and date of birth (DOB) are optional. The date of birth can be considered an optional detail, which means it's not mandatory to provide it during the registration process.
-PURPOSE AND USE OF DATA/INFORMATION COLLECTION
By collecting this information, AstroTime aims to create a personalized user profile that can cater to your specific needs and preferences. However, if you choose not to provide your date of birth, it won't hinder the registration process, and you can still access the services offered by AstroTime with your verified phone number.
-Data Deletion
Delete Profile: If you wish to delete your entire AstroTime profile, including personal information associated with it, you might find an option to "Delete your account" Click on this setting option in side menu and follow the instructions and complete the account deletion process.
-Voice Recording and Microphone Permission
In our app, we've implemented a unique and convenient way for you to ask questions and interact with us in your chat — by recording your voice as audio. Instead of typing out your queries, you also have an option to simply speak into your device's microphone, record the voice as audio, and then send it on chat. This audio interaction feature is designed to make using our app more intuitive and in tune with natural communication.
To enable you to record your questions and thoughts in your own voice as audio, we need to request access to your device's microphone. When you grant us this permission, it allows our app to capture the sound of your voice as audio and convert it into digital data that we can process.
-Required Information
- Phone number (for OTP verification)
- First name
- Last name
-Optional Information
- Date of Birth (DOB)
- Gender
- Location
- Profile picture
-How We Process Your Information
1. Secure Storage
All your data is stored on secure servers with encryption protocols to ensure maximum privacy.
2. Personalization
We use your information to create personalized experiences including customized astrology readings and predictions.
3. User Control
You maintain control over your data with options to update, modify, or delete your information at any time.
How We Use Your Information
USAGE OF THE INFORMATION
The information collected by the Website may be used for any purpose as may be permissible under the applicable law and shall include but not limited to the following:
For providing a personalised browsing experience. While guaranteeing the anonymity of the user, the personal information collected in Clause "Personal Identifiable Information" may be used for research purposes, for improving the marketing and promotional efforts, to analyse usage, improve the content of the Website, product offering and for customising the Website's layout for suiting the needs of its Users.
With IP tracking details and Cookies data, the Website will use it only for facilitating the usage of the website and provide personalised experience and any information which is sensitive in nature will not be provided to any third party without the consent of the User.
All information (and copies thereof) collected by Website, including without limitation Personal Information, User Data, and other information related to your access and use of the services offered by Website, may be retained by Website for such period as necessary, including but not limited to, for purposes such as compliance with statutory or legal obligations, tax laws and potential evidentiary purposes and for other reasonable purposes such as to implement, administer, and manage your access and use of our services, or resolution of any disputes.
To ensure a seamless experience at the Website for you and to ensure your maximum benefit and comfort, the Website may use the data collected through cookies, log file, device identifiers, location data and clear gifs information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information, including advertising; (c) provide and monitor the effectiveness of Services offered by Website; (d) monitor aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns on the Website and its Services; (e) diagnose or fix technology problems; and (f) otherwise to plan for and enhance the service.
Website uses certain third-party analytics tools to measure traffic and usage trends for the Services. These tools collect information, which is not personal or sensitive in nature sent by the User's device, including the web pages visited, add-ons, and other information that assists the Website in improving the Services. Such information is collected from Users in the form of anonymized logs, so that it cannot reasonably be used to identify any particular individual User.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Including text messaging originator opt-in data and consent; this information will also not be shared with any third parties.
CONFIDENTIAL INFORMATION
The website aspires to takes care of all the information provided to it by its Users which may be termed as confidential. Such confidential information which is not required to be disclosed to the website, is specifically excluded from the definition of Personal Information and shall not be collected/used. The confidential information of the User shall not be disclosed or shared by the Websites, its employees, its agents or any third-party contractors including the experts either orally or in writing except for the following circumstances:
If Website believes that there is a significant/ real/ imminent threat or risk to User's health, safety or life or to the health, safety or life of any other person or the public.
If such confidential information must be shared in accordance with the law inclusive of any investigation, Court summons, judicial proceedings etc.
To protect and defend the rights or property of the Website.
THE USER HEREBY REPRESENT AND CONFIRMS THAT THE INFORMATION PROVIDED TO THE WEBSITE IS AUTHENTIC, CORRECT, CURRENT AND UPDATED. THE WEBSITE AND ITS ENTITES SHALL NOT BE RESPONSIBLE FOR THE AUTHENTICITY OF THE INFORMATION THAT THE USER MAY PROVIDE. THE USER SHALL BE PERSONALLY LIABLE AND INDEMNIFY THE WEBSITE FOR THE BREACH OF ANY PROVISION.
-Personalization
We use your data to enhance your experience with personalized content and services.
-Service Improvement
We analyze usage patterns to enhance our platform and services.
-Data Security
We implement robust measures to protect your information from unauthorized access.
Security Measures
The security of the personal information supplied by the User is very important to the Website and the website for the purpose of securing the information takes various measures inclusive of taking reasonable steps such as physical and electronic security measures to guard against the unauthorized access to the information. The personal information of a user is collected on a secured server. The payment details are entered on the Payment Gateway's or Bank's page on a secured SSL. The data is transferred between Bank's page and payment's gateways in an encrypted manner.
However please note that no data transmission can be guaranteed to be completely secure. Hence the user is advised to take precaution and care against any sharing of the details submitted on the website included the log-in details as generated after registration. The website is not responsible for the security or confidentiality of communications the user may send through the internet using email messages, etc.
-Safety and Security
AstroTime honors users' privacy and employs the best practice to secure the user's personal details, such as birth details, address, etc., and also financial details such as credit card or debit card transaction details. AstroTime uses the best encryption methodologies to ensure secure transactions from our side and thus encourages our clients to use their credit/debit cards on AstroTime with full confidence. By doing so, we strive for the safety and security of our users, thus making their experience with AstroTime absolutely safe and secure.
-Encrypted Data Transfer
All data transfers between our servers and your device are encrypted to prevent unauthorized access.
-Secure Payment Gateway
Our payment systems use SSL technology to ensure your financial information remains confidential.
-Access Controls
We implement strict access controls to ensure only authorized personnel can access user information.
Our Security Practices
-Regular Security Audits
We conduct regular security audits to identify and address potential vulnerabilities in our systems.
-Data Encryption
All sensitive data is encrypted both during transmission and when stored on our servers.
-Secure Authentication
We implement secure authentication methods including OTP verification to protect user accounts.
Recommended Security Practices for Users
- Use strong, unique passwords for your account
- Never share your OTP or password with anyone, including AstroTime representatives
- Log out of your account when using shared or public devices
- Keep your device's operating system and applications updated
- Be cautious of phishing attempts - always verify the website URL before entering credentials
DISCLAIMER
THE WEBSITE IS NOT RESPONSIBLE FOR ANY COMMUNICATION BETWEEN THE USER AND THE THIRD-PARTY WEBSITE. THE USER IS ADVISED TO READ THE PRIVACY POLICY AND OTHER POLICIES OF THE THIRD PARTY ON THEIR WEBSITES AND THIS WEBSITE SHALL NOT BE HELD LIABLE FOR SUCH USAGE MADE ONLY BECAUSE A LINK TO THE THIRD-PARTY WEBSITE WAS PROVIDED ON THE PAGE OF THIS WEBSITE.
